How do I get my photo or photos?
Just enter the code located on the back of your Clickit card and click submit on the main page of this website.

When I enter my code, I get an error. What's wrong?
You have most likely mistyped your photo code. Please check the code and click submit again. There should not be any spaces or punctuation characters in your photo code, just letters and numbers.

My code is correct, but I keep getting a message that my photo is not available yet.
Most photos will become available within 24 of when they were taken. If you receive a message that your photo is not yet available, please check back later. If you want, you can fill in the notification form with your email address and we will let you notify you by email when your photo is ready. Note: Sometimes photos post as late as 48 - 72 hours after taken.

What if I lose my card?
Unfortunately Clickit has no other way of determining what your code on the card was so we cannot retrieve your photos without the card.

Will my picture be used for any other purpose?
NO. Your photo is yours to do with what you want. (Exceptions: If you were notified by the program sponsor at the time your photo was taken). Download to your computer, e-mail to a friend, or delete at any time.

Will anyone else be able to get my photo or photos?
NO. Not without your unique photo code. (Unless you share your photos to friends via email of course!)

Can I delete my photo or photos?
YES, Just, click the delete button next to the photo on the photo page. Once you delete your photo, we can not retrieve it again, so please make sure you want it deleted if you choose the delete function.

How long will my photo be on the website?
Typically 90 days. Then it will be deleted. If you wish to download the photo or photos to your desktop just click the download button on the photo page.

I'm still having problems with my photo- how can I get help?
If you have any further problems or questions that are not addressed here, please click the Help Me button below for further assistance: